Class Cancellation Policy

Any class cancellation or rescheduling requests must be made by contacting Scenic City Clay Arts at studio@sceniccityclayarts.org or 423-883-1758. Participants are responsible for ensuring that SCCA receives their cancellation or reschedule request. 

Participants cancelling 24 hours or more prior to the start date of their class will have the option of rescheduling the class, receiving a class credit in the amount of the cancelled class, or receiving a full monetary refund. Applicable non-refundable online transaction fees shall apply to all refunds of a class. 

Participants cancelling less than 24 hours prior to the start date of their class, or any no-shows, will not receive a monetary refund, rescheduling option, or class credit option and will be liable for the entire class cost.